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Getting to Warsaw
By air
Warsaw Chopin Airport is located in the Wlochy district of southern Warsaw, approximately 10 km (6 miles) from the city centre.
Airport Information: +48 22 650 4220
Airport Telephone Exchange: +48 22 650 1111
Official website: http://www.lotnisko-chopina.pl/en
Warsaw Airport has an extensive service in place for disabled passengers. Passengers are asked to give plenty of notice prior to their arrival at the airport, stating the service(s) required.
At the airport:
Once at the airport, you should announce your arrival at one of the following places:
- information pillars located in front of the terminal, using the intercom service;
- airport information desks inside the terminal;
- check-in desks for your flight.
Dedicated staff will be able to help you within a maximum of 10 minutes of receiving your request.
Chopin Airport has specific parking spaces (marked with blue lights) for disabled passengers. The spaces are available at paid multi-storey car parks P1 and P2, and are close to the lifts.
Facilities for disabled people at the terminal:
There are a number of facilities for disabled people at Terminal A. Selected check-in, information and transfer desks are equipped with an induction loop system.
The public telephones, some of which are suitable for use by wheelchair users, also have induction facilities. All levels in the new area of the terminal can be accessed by lifts. Accessible toilets are available throughout the terminal.
More information can be found at http://www.lotnisko-chopina.pl/en/passenger/passenger-check-in/Passengers-with-disabilities-or-reduced-mobility.
By Train
Only the Central Station (Dworzec Centralny), is designed specifically to be accessible. Assistance can be requested by phone (call +48 22 474 60 16), or in person, at the ticket office located in the left luggage storage room (on the ground level of the station, in front of the stairs leading to the main hall).
Some InterCity trains are equipped with wagons designed for the boarding wheelchair users. A full list of such trains is available at www.pkp.pl/cop/informacje.
The transport of wheelchair users is also available in Class 2 wagons without compartments, which are offered on most InterCity train journeys. Take note, however, that none of the train wagons are equipped with accessible toilets.